Responsible Gaming
At soulfilms.com.au, we believe gambling should always be a form of entertainment – never a way to earn money or solve financial problems. Live dealer casino games are designed for enjoyment, and the outcome is always based on chance. Please play responsibly and within your means.
Age Verification
You must be at least 18 years old (or the legal gambling age in your Australian state or territory) to participate in any gambling activity. Underage gambling is illegal and can have serious consequences. All reputable live dealer casinos require proof of identity and age before you can create an account or play.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:
- Chasing losses – trying to win back money you have lost by gambling more.
- Hiding gambling activity from family or friends, or lying about time and money spent.
- Gambling with money intended for essentials like rent, bills, or food.
- Borrowing money or selling possessions to fund gambling.
- Neglecting work, study, family, or social commitments due to gambling.
- Feeling anxious, irritable, or restless when trying to cut down or stop.
- Repeated unsuccessful attempts to reduce or control gambling.
- Using gambling as a way to escape from stress, anxiety, or depression.
- Thinking about gambling constantly or planning the next session.
Self-Help Tools
Most licensed live dealer casinos offer practical tools to help you stay in control. We encourage you to use them:
- Deposit limits – set a maximum amount you can deposit daily, weekly, or monthly.
- Loss limits – cap the amount you are willing to lose over a set period.
- Reality checks – receive reminders about how long you have been playing.
- Time-outs – take a short break from gambling for 24 hours, a week, or longer.
- Self-exclusion – block yourself from accessing your account for a set period (from months to permanently).
Support Organizations
If you or someone you know needs help, please contact a professional support service. These organisations offer free, confidential advice and counselling:
- Australia: Gambling Help Online – 1800 858 858 (24/7 free and confidential)
- United Kingdom: GamCare (support and counselling) and GamStop (free self-exclusion scheme)
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
- Other countries: Please search for your national gambling support service – most countries have a free helpline and online resources.
Seek Help
If you recognise any warning signs in yourself or a loved one, please do not hesitate to reach out. Problem gambling is a serious condition, but recovery is possible with the right support. Contact Gambling Help Online or call 1800 858 858 today. You are not alone.